History and Location
Our office is just off the Upper Bristol Road close to Victoria Park. We are a family run business with over 40 years of experience in the care sector. Our homecare service was started in 2010.
At Amicus Homecare, we recognise the importance of delivering exceptional home support services to individuals and families in Bath & North East Somerset and West Wiltshire. With years of experience and a team of dedicated professionals, we are your reliable choice for in-home care services.
Our Values
- To deliver high quality, person centred care, based on the needs and wishes of people who use our service
- To treat all people who use our service equally whilst valuing their differences and respecting their rights and decisions
- To deliver compassionate care that promotes people’s dignity, respecting their needs, wishes, expectations and human rights
- To ensure we recruit the right staff and maintain and improve their skills through the right training
- To Safeguard people who use our service from all forms of abuse
- To provide access to information through a range of formats and aids including advocacy where required
- To involve people who use our service by seeking feedback including complaints, compliments and ideas to improve
the service - To understand, respond to and learn as a service provider, and to continuously improve our service
Why Choose Amicus Homecare
Compassionate Carers: Our carers are compassionate, well-trained, and devoted to enhancing the quality of life for people who use our service.
Personalised Care Plans: We tailor our service to meet the unique needs of each client, ensuring they receive the care and support that suits them best.
Safety and Security: We place safety as a top priority and provide a secure and comfortable environment for our clients.
Going the Extra Mile: Our team is easily available throughout the day to address your questions and concerns
Technology
Our Homecare Service uses a range of modern technology, including Digital Social Care, to ensure:
- you or your family have the option to access your digital care records
- staff get to you on time as agreed with you
- staff are safe and we know where they are
- we protect the environment by not wasting fuel using efficient routes between visits
- records of our visits are kept accurately, securely and confidentially
- our staff training is up to date
- we comply with CQC’s requirements and all
legal regulations
