Frequently asked questions

What are your fees?  

  1. Transparent and Honest Pricing:

At Amicus Homecare, our pricing model is straightforward, ensuring our clients can make decisions with full knowledge of the costs involved. 

  1. Tailored Care Costs:

Every individual has unique needs, and our pricing reflects this personalized approach. 

Whether it’s a single visit or up to 2 carers attending four times daily, we cater to diverse requirements. 

A basic care plan, for light domestic assistance or a safety check, begins at a modest £18.60 a week for a single weekday visit. 

For those requiring a daily touchpoint, a care plan with one carer visiting once daily for the entire week ranges between £130.20 and £230, depending on visit duration. 

Live-in care – which is a desirable alternative to going into a care home – starts at £1150 per week. This is significantly less than most care home fees. 

  1. Behind Our Pricing:

As a responsible care provider, we uphold ethical standards in all our dealings and that includes pricing. 

Our team members receive fair compensation, in line with the Living Wage Foundation’s guidelines. 

The charges encompass various aspects like travel, training, equipment, management and administration overheads, regulatory compliance, office costs, and insurance.   

  1. Flexible Commitments:

We value our people’s freedom of choice. There are no binding long-term contracts. Individual visits can be cancelled with just 24 hours’ notice, and for discontinuing regular sessions, just two weeks’ notice is required. 

  1. Travel Costs

 Our prices cover everything including the travel costs to and from visits. Any travel during the visit, such as for shopping trips, might have separate charges. 

Why do you run your homecare service? 

Our inspiration at Amicus Homecare stems from a genuine desire to make a difference in the lives of individuals who require care. When we started our service we had our own parents in mind and to this day we are family run. We’re not a franchise. We recognised the growing need for high-quality, personalised homecare services that enable individuals to maintain their independence and dignity while staying in the comfort of their own homes. Our commitment is to provide care that we would want for our own loved ones. 


Why should our clients choose you? 

Clients should choose Amicus Homecare because we prioritise their well-being and individual needs. Our services are tailored to each client, ensuring they receive the highest standard of care possible. We have a dedicated team of professionals who undergo rigorous training and are passionate about delivering compassionate care. Furthermore, our reputation and testimonials from satisfied clients and their families speak volumes about our commitment to excellence. 


Can you provide your services online or remotely? 

While the core of our services is in-person care, we understand the importance of staying connected in today’s digital age. We can offer remote assessments, and regular check-ins via phone or video calls. Families can monitor the care we provide via our online portal enabling them to monitor when care takes place and what was done. This ensures that families and loved ones are kept in the loop and can participate in the care process even if they are not physically present. 


What changes have you made to keep your customers safe from Covid-19? 

The safety of people who use our service and our staff is our top priority. In response to the Covid-19 pandemic, we have implemented stringent safety protocols. This includes regular health screenings for our staff, the use of personal protective equipment (PPE) during visits, and enhanced cleaning and sanitisation procedures. We also provide ongoing training to our team on the latest guidelines and best practices to prevent the spread of the virus. Additionally, we stay updated with guidance from health authorities and adjust our protocols as necessary. 

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